In the emergency department at Good Samaritan Hospital in Puyallup, one of the busiest in Washington state, medical workers move at a rapid pace. Registered nurse Christal Carlson and nursing assistant Kendra Lewis examine patient Trish Horak, while colleague Jerae Goldsby, wearing purple scrubs, moves quickly through the brightly lit corridors, coordinating numerous tasks. This rhythm reflects the department staff’s daily reality: managing a large influx of patients while maintaining the quality and safety of care.
Based on: How the staff at Good Samaritan, one of WA’s busiest ERs, stays afloat